Contacts for Providers

Are you a Health Provider searching for health fund contact details to register with a health fund as a Medical or Allied Health Provider?

Below is a list of health fund contact details that may assist you with your specific needs.
PRIVATE HEALTHCARE AUSTRALIA MEMBER FUNDS
Contacts
Provider Type
Email/Phone
ahm Health Insurance
Provider Liaison Team
All Provider Operations
134 246
Australian Unity Health Ltd
Ron Wilson
Hospital
(03) 8682 4263
Kat Tunnock
Ancillary
(03) 8682 4053
Bupa
Health & Benefits Management Operations
Hospital, Medical and Ancillary
1800 060 239
Defence Health Ltd
Felix Murley-Anderson
Provider relations
03 8679 1244
GMHBA Ltd
Jade Ibrahimovic
Medical
03 5224 8630
Jenny Calder
Ancillary
03 5224 8628
HBF Health Ltd
Provider Support Team
Medical & Hospital
08 9265 6378
Ancillary
08 9265 6125
HCF Ltd
Hospital and Medical
Online self-service at:
Provider Relations
Ancillary
02 9290 0518
Health Insurance Fund of Australia Ltd
Alison Whyte
Hospital, Medical
and Ancillary
08 9227 4231
Health Partners Ltd
Hospital Claims
Hospital

hospitalclaims@healthpartners.com.au

1300 113 113
Access Gap Team
Medical
08 8236 4555
Provider Administrator
Ancillary
1300 113 113
Latrobe Health Services Ltd
Tanya Cardillo
Hospital
03 5128 9200
Debbie Cook
Medical
03 5128 9200
Provider Administration
Ancillary
03 5172 1400
MBF Australia Ltd
Hospital
Estimates
(member
eligibility
checks)
1300 652 623
MBF Provider Registration Advisors
Ancillary
02 8239 2744
Medical
(Schedule of
Fees/’No-Gap’ Doctors)
1800 111 623
MBF Health Pty Ltd
All Provider Operations
133 234
Medibank Private Ltd
Customer Action Team
Hospital 132 230
Medical
1300 130 460
Ancillary
Members Choice
1300 720 165
Non Members Choice
1300 654 887
NIB Health Funds Ltd
Hospital
(Accounts, Claims, Eligibility)
1300 853 530
Hospital
(Contract
Issues and Enquiries)
02 49141805
Ancillary
(Provider Registration, Hicaps)
1800 175 377
St.LukesHealth Ltd
James Harrison
Hospital and Ancillary
03 6331 9255
Amanda Johns
Medical
(for gap cover purposes)
03 6331 9255
Teachers’ Union Health
Nigel Saines
Hospital and Medical
07 32595336
Ancillary
* HCF: For Hospital Providers, we will accept for benefit registration purposes only those facilities notified through PHI circulars, as this endorses recognition through Section S121-5 of the Private Health Insurance Act 2007. Facilities should be directed to Peter Callanan in the Healthcare Services Information Branch.



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